Shipping Policy
Last updated: August 31, 2026
Thank you for shopping with Enoch Press™. Each physical edition is carefully produced and fulfilled to order.
Order Processing & Production
Our physical books are printed to order. Please allow approximately 3–5 business days for production before your order is shipped.
Hardcover editions may occasionally require additional production time during periods of high demand.
Production time is separate from shipping/transit time.
Shipping
Once your order has completed production, it will be shipped to the delivery address provided during checkout.
Delivery times vary depending on your location, selected shipping method, carrier operations, customs processing, and other factors outside our control.
Any delivery estimate shown at checkout is an estimate and is not a guaranteed delivery date.
Free Shipping
Where advertised, eligible orders include free shipping to supported destinations.
Available shipping options and any applicable charges will be displayed at checkout before payment.
Tracking
When tracking is available for your shipment, tracking information will be sent to the email address associated with your order.
You can also access available order and tracking information through your customer account.
Please allow time for the carrier to register the tracking number after your order has shipped.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate delivery address at checkout.
If you notice an error in your address, contact us at enochpress.co@gmail.com as soon as possible and include your order number.
Because orders can enter production shortly after purchase, we cannot guarantee that an address can be changed once an order has been submitted for fulfillment.
We are not responsible for orders that cannot be delivered because an incorrect or incomplete address was provided by the customer.
Delayed Shipments
Carrier delays, customs processing, severe weather, holidays, and other circumstances outside our control may affect delivery times.
If your tracking information has not updated for an unusually long period, please contact us and we will help investigate the shipment where possible.
Lost Packages
If you believe your package has been lost in transit, contact us at enochpress.co@gmail.com with your order number and relevant tracking information.
We will review the shipment and determine the appropriate next steps based on the circumstances and carrier information.
Damaged or Incorrect Orders
If your book arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible.
Include:
- Your order number
- A description of the problem
- Clear photographs showing the damage, defect, or incorrect item
- Photographs of the packaging where relevant
Once reviewed, we will determine the appropriate resolution, which may include a replacement or refund.
Customs, Duties & Taxes
International shipments may be subject to customs duties, import taxes, VAT, handling fees, or other charges imposed by the destination country.
Unless expressly stated otherwise at checkout, customers are responsible for any customs duties or import charges assessed by their local authorities.
Contact
For shipping questions, contact:
Enoch Press™
Email: enochpress.co@gmail.com
Please include your order number when contacting us about an existing order.